Privacy Policy

1. Introduction

Welcome to White Hat Consulting / Wise & Honest Consulting ("we", "us", "our"). We are committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020.

By visiting our website, you agree to the collection and use of your information in accordance with this policy.

2. What Personal Information We Collect

"Personal Information" means information about an identifiable individual. We collect the following types of personal information:

a) Information You Voluntarily Provide:

Email Address: If you choose to receive a report from us (such as a SafeMail domain security report), we will collect your email address solely for the purpose of delivering that specific report. This is collected only with your explicit consent when you enter it into the provided form.

b) Information We Collect Automatically:

IP Address and Usage Data: When you access our website, our servers automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, and other diagnostic data. This information is generally anonymous and is not used to identify you personally.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: If you provide your email address, we will use it solely to send you the specific report you requested. We do not use your email address for ongoing communications or marketing purposes.
• To Maintain and Improve Our Website: We use IP addresses and usage data to monitor and analyse traffic, to ensure the security and performance of our website, and to understand how users interact with our service.
• To Comply with the Law: We may use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our legal basis for processing this information is:

• Consent: For email addresses you provide for specific purposes (e.g., receiving a report).
• Legitimate Interests: For automatically collected data, our legitimate interest is in operating, securing, and improving our website.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

Our key third-party service providers are:

• Vercel (Hosting): Our website is hosted on Vercel. As our hosting provider, Vercel may process your IP address and other usage data as part of its hosting services. You can view Vercel's privacy policy here: https://vercel.com/legal/privacy-policy
• Resend (Email Delivery): We use Resend to manage and send emails. If you provide your email address, we will share it with Resend temporarily for the sole purpose of delivering the requested report. Your email address is not stored by us or used for any ongoing communications. You can view Resend's privacy policy here: https://resend.com/legal/privacy-policy

We will only disclose your information to these providers to the extent necessary for them to perform their services.

5. International Data Transfers

Our third-party service providers (Vercel and Resend) may have servers located outside of Australia and New Zealand, primarily in the United States. When you provide us with your personal information, you consent to its transfer, storage, and processing in these locations.

We take reasonable steps to ensure that any overseas recipients of your personal information have data protection measures in place that are at least comparable to those required under the Australian and New Zealand Privacy Acts.

6. Data Security and Retention

We take reasonable technical and administrative measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your information for as long as it is necessary for the purposes set out in this policy:

• Email Addresses: We do not retain your email address after sending you the requested report. Your email address is used solely for the purpose of delivering the report and is then discarded from our systems.
• IP Addresses and Usage Data: This data is typically retained for a shorter period for security and site analysis purposes, after which it is aggregated or deleted.

7. Your Rights

Under Australian and New Zealand privacy law, you have rights regarding your personal information. These include:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any personal information we hold about you that is inaccurate, incomplete, or out of date.
• Right to Withdraw Consent: Where we rely on your consent to process your information (such as for email delivery), you have the right to withdraw that consent at any time by contacting us directly. However, since we discard email addresses immediately after sending reports, there is typically no stored information to withdraw consent for.
• Right to Make a Complaint: If you believe we have breached the Australian Privacy Principles or the New Zealand Information Privacy Principles, you have the right to make a complaint.

To exercise any of these rights, please contact us at o@whc.services.

If you are not satisfied with our response to your complaint, you have the right to contact the relevant privacy authority:

• Australia: The Office of the Australian Information Commissioner (OAIC) - Website: www.oaic.gov.au
• New Zealand: The Office of the Privacy Commissioner (OPC) - Website: www.privacy.org.nz

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: